Welcome to UR Lift, the innovative ride-sharing platform connecting riders with reliable drivers. Before you embark on the convenience of our service, please take a moment to review and understand the following terms and conditions.

Acceptance of Terms

By utilizing the UR Lift application and its services, you agree to adhere to and be bound by these terms and conditions. If you disagree with any part of these terms, kindly refrain from using our services.

User Eligibility

You must be at least 18 years old to use UR Lift. By using the service, you affirm that you meet this eligibility requirement and that all information provided during registration is accurate and complete.

Service Description

UR Lift acts as a platform connecting riders with drivers. We neither own vehicles nor employ drivers. The contractual relationship for transportation services exists directly between the rider and the driver.

User Conduct

As a UR Lift user, you pledge to:

Treat drivers and fellow riders with respect and courtesy.

Refrain from engaging in unlawful or inappropriate behavior during the ride.

Adhere to all local laws and regulations.

Payment and Fees

Payment for UR Lift services is handled through the app. By using the service, you agree to pay the specified fare for the ride, inclusive of base fare, distance traveled, and any additional fees. All payments are non-refundable.

Cancellation Policy

Users may cancel a ride before the driver arrives, though a cancellation fee may apply. Drivers also retain the right to cancel a ride under certain circumstances. The cancellation policy details and associated fees are outlined in the app.

Privacy Policy

UR Lift highly values your privacy. Our Privacy Policy delineates how we collect, utilize, and disclose your personal information. By using the service, you express consent to the terms outlined in our Privacy Policy.

User Ratings and Feedback

Following each ride, users are encouraged to rate and provide feedback on their experience. UR Lift reserves the right to review and take appropriate action based on user ratings and feedback.